A. GENERAL CONDITIONS
1. Introduction
This website and the integrated online store (e-shop) of “T.G. T-GATE LTD”, based in Limassol, CYPRUS, with Registration Number HE 190680 hereinafter referred to as T-GATE.
By accessing or using the Website the USER agrees to be legally bound by these Terms (hereinafter the “Terms and Conditions” or “Terms of Use”) as they may be modified and posted from time to time.
Without prejudice to the above, by using the website, the USER accepts and agrees to these terms and conditions of use as they apply to his/her use of the website.
T-GATE may revise these terms and conditions at any time by updating these Terms as they are displayed on this website. T-GATE is not required to contact the USER prior to making any change to these Terms; therefore, T-GATE encourages the USER to visit this page frequently so he/she is aware of any changes.
Through this website the USER can inquire about the products and/or services sold by T-GATE and remotely purchase them through the e-shop, as particularly shown on this website. These General Terms and Conditions governing the website and the purchase of products/services (hereinafter the “Terms of Use”) determine the terms and conditions of the USER’s browsing in the website as well as the website’s and e-shop’s use, while covering the sales contract concluded for shopping at the online store.
It is expressly agreed that the retention of this website by T-GATE is not a proposal for the conclusion of a sale’s contract with each USER. During the USER’s tour through this website and the remote purchase of products/services, the USER acknowledges that it is governed by specific terms, as they arise according to the present terms and conditions, the sales terms are provided below in the relevant chapter as well as by the applicable legislation. In the event of the USER’s disagreement with any of these Terms, the USER should not take any action both at T-GATE’s Website and at the online store, including his/hers simple browsing. However, any action in the online store, as for example the USER’s browsing or the purchase of any T-GATE’s product/services, will be considered as an unconditional acceptance of these Terms and Conditions.
The use of this website and any transaction made by the USER’s side in T-GATE’s online store, is at his/hers sole responsibility.
For the purposes hereof you are referred to as the USER (member or not of this website).
The USER is solely responsible in all respects for all use of, and for protecting the confidentiality of, any email verification number and password that may be given to him/her or selected by the USER for use on the Website. The USER may not share these with or transfer them to any third parties. The USER must notify T-GATE immediately of any unauthorised use of them or any other breach of security regarding the Website which comes to his/her attention.
2. How to use the website
a. Prior to accessing the website, the USER must read and comply with these binding terms and conditions governing its use and accept them unconditionally, as articulated by T-GATE. It is expressly agreed that T-GATE is not liable for any damage or loss caused to the USER or any third party due to improper compliance to the website’s terms and conditions of the website by them.>
b. The USER who is willing to purchase products/services via this website promises and agrees that they meet the legal requirements for the conclusion of the contract and that they are adult.
c. T-GATE provides the opportunity to the USER of this website to register, if desired as a member (REGISTERED USER -MEMBER) declaring certain data and specifically their name, surname, email, password, while the USER shall be requested to verify his/her password. With the creation of a registered account on behalf of the USER, the latter could receive informative e-mails about the prices of T-GATE’s services, promotions, etc., if wishes so.
3. Hyperlinks- Links
This website may contain hyperlinks or links to websites that do not belong to T-GATE. T-GATE expressly declares that bears no responsibility for the content of those websites, which are governed by their own terms of use, which the USER should read carefully before navigate to any of them.
4. Modifications
T-GATE reserves the right to set different content of these terms, always within the framework of legality and the USER recognizes this right to T-GATE.
T-GATE reserves the right to further amend and / or repeal all or part of the website’s contents (such as texts, pictures, product descriptions, etc.) without warning, as well as to restrict access to the entire website or part of it. Using this website after the above mentioned amendment, is deemed as an acceptance of the amended Terms and Conditions.
5. Disclaimer
T-GATE is not liable towards the USER, if for any reason the >website is unavailable at a given time or for any period. T-GATE notes that the site may display technical errors with immediate effect on the presentation of the contents of site subjects (including but not limited to photos, prices, texts etc.) for reasons it has no responsibility and promises to strive for their faster resolution.
6. Rights
All content, logos and software of this website are considered as the intellectual and/or industrial property of T-GATE or any third parties contracted with T-GATE. Therefore, the content of this page is available to the USER only for personal use only and in no case for public or commercial. T-GATE expressly declares that the USER can store, print and display the content provided by this website solely for personal use. It is not permitted to the USER to publish, manipulate, distribute or otherwise reproduce, in any form whatever is displayed on this website. Moreover, the USER cannot modify or create derivative works based on any software or accompanying documentation supplied by this website. The USER may print only once on paper and only for the purposes of making use of T-GATE’s service but otherwise he/she may not modify, copy, photocopy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from the Website including but not limited to text, graphics, video, messages, code and/or software without T-GATE’s prior written consent.
No license or consent is granted to enable the USER to use the marks of T-GATE in any manner, and agrees not to use these marks contained on this website or any similar symbol. It is expressly agreed that the USER will not use the name or the website of T-GATE in a way that may cause any harm or damage to T-GATE or a third party, while the USER is solely responsible for the recovery.
7. Print – Storage of conditions
For the purpose of the safety of transactions, the USER has the ability to store and / or print all the terms of use of this website.
8. Possibility of communication
For any query or complaint about the contents on this website and its terms and conditions, the USER can communicate by email at info@t-gate.com.
9. Confidentiality
a. T-GATE expressly warrants that all necessary technical and organizational measures have been taken to safeguard the confidentiality, integrity and availability of all the USER’s data. For the operation of the e-shop, T-GATE uses and continuously upgrades the subsystems required for the smooth and proper functioning of the system, such as: backup system, protection, protection against viruses, protection against malicious acts etc.
b. T-GATE additionally complies with all safety rules for safe access from each user’s registered account – user member, which may have been created in accordance with the above-mentioned under Art.
2c. However, with the creation of the account the USER promises to abide by all appropriate security measures in order to maintain the confidentiality of user account details. T-GATE states that is not responsible for restoring any damage or injury resulting from failure to observe appropriate safety rules by the USER and, as such, the respective USER, after the completion of any communication through the account, should safely exit from the account (disconnect) and preserve the non-disclosure of personal account information to any third party. In case of loss or despite the foregoing in any way disclosure of the secret password to a third party the USER shall promptly notify T-GATE at the e-mail info@t-gate.com.
10. Limitation of Liability
- All content, materials and information on the Website are provided on an “as is” basis and the USER assumes total responsibility and risk for his/her use of the Website and use of all information contained within it.
- To the fullest extent permissible by applicable law, T-GATE does not make any express or implied warranties, representations or endorsements whatsoever with regard to the Website or any information, service or product provided through the Website.
- To the fullest extent permitted by applicable law, T-GATE accepts no liability for any loss or damage of any nature whatsoever and howsoever arising out of or in connection with the viewing, use or performance of the Website or its contents whether due to inaccuracy, error, omission or any other cause and whether on the part of T-GATE or T-GATE’s servants, agents or any other person or entity.
- If T-GATE is liable to the USER for any reason (other than death or personal injury arising from T-GATE’s negligence), its liability will be limited to 100 Euro.
- Notwithstanding any other provision of these terms and conditions, T-GATE does not attempt to exclude or limit its liability for death or personal injury resulting from its negligence in any way.
- The USER is responsible for ensuring that his/her computer system meets all relevant technical specifications necessary to use the Website and is compatible with the Website. The USER also understands that T-GATE cannot and do not guarantee or warrant that any material available for downloading from the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. The USER is responsible for taking sufficient precautions and virus checks (including anti-virus and other security checks) to satisfy his/her particular requirements for the accuracy of data input and output.
B. SERVICES OF THE WEBSITE / E-SHOP
i. PROVISION OF INFORMATION
The information provided in this Website is complete, accurate, current and updated, whether they relate to the identity of T-GATE or the supplied products/services from the online store. These guarantees are subject to any technical or typographical errors, which can not be predicted or occur unintentionally or due to downtime of this website or due to force majeure. This website has taken all necessary technical and other means to be immediately informed about the available quantity of T-GATE’s products/services, however, we maintain an express reservation regarding the validity of the available quantities in the e-shop, as the update may take place within one (1) hour from the moment of the modification.
ii. MEMBERSHIP
1. Registration
The registration of the USER as a Member of this website is optional in order to complete a purchase from T-GATE’s online store. The registration process is quick and simple: Once the USER adds a product/service in his/her basket and choose to continue to its purchase, the system will automatically guide the USER to register as a new member, if he/she wishes so. By filling the requested personal information [i.e. full name, address, postal code of the current main residence or registered seat, telephone, current address his/her e-mail (email) and in cases of a legal entity its name, address, activity, TIN and Tax Bureau] and following his/her acceptance of these Terms and Conditions, the USER is becoming T-GATE’s member and T-GATE activates the USER’s member Account. Registration and Membership is free, personal, non-transferable and non-assignable. The USER solely have the responsibility for the data provided to T-GATE and T-GATE is only based on the USER’s statements regarding his/her personal information. This personal information provided by the USER when registered as a member, are been proceeded by T-GATE exclusively for the purpose (a) of creating the USER’s account, through which the USER can track the progress of his/her order, the history of his/her transactions on T-GATE’s e-shop, (b) of communicating with the USER regarding the transactions between the parties, (i.e. to ensure the ability to contact the USER, to complete the task and deliver of his/her order, to repay and secure T-GATE’s financial transaction) and (c) of sending informative, advertising and promotional material regarding the products and services of T-GATE, including partnerships with third parties, based on information received from the USER. Concerning the collection and processing of the USER’s personal data, T-GATE applies the terms and conditions of the website’s Privacy Policy.
2. USER’s account
The data entered during the USER’s registration as a member shall be complete, true and updated. In case of registration of a legal entity as a member, the name of the contact person shall be stated as well as the legal entity’s full name. In case of changing data, the Member is obliged to inform immediately the website so that the information is always complete and accurate. By registering as above, the USER gives his/her express consent to the collection and processing of his/her data under the present Terms and Conditions and Privacy Policy, which the USER acknowledges that he/she has read, understood and accepted completely and unconditionally. At any time, the USER has the option to virtue his/her consent to the collection and processing of T-GATE’s personal data he/she provided in accordance with the above, proceeding to member deletion by sending email to the relevant address info@t-gate.com. At any time, the USER has the option to access his/her data, or he/she can also request the immediate deletion or correction, the temporary non-use or non-transmission by this website, following the same as above process by sending email to T-GATE. In any case, the USER’s personal data are kept by T-GATE only as long as the USER is a registered member. The USER’s personal data will not be announced to any third party and they are managed exclusively by T-GATE.
All of the USER’s personal information, collected through the special electronic form of the website is strictly necessary for carrying out the services mentioned above and the USER’s registration indicates his/hers complete consent.
C. SERVICES OF THE WEBSITE / E-SHOP
C1. TERMS OF SALE
1. Ability to purchase online
Through T-GATE’s website, by simple and understandable steps the USER can order and complete the process of remote online sales of T-GATE’s products/services. To purchase the products/services, the USER should select on the basis of the indicated way, which is included in T-GATE’s website, the course(s) the USER wishes to buy. For the conclusion of a purchase, the USER may proceed either as a common visitor or a registered member.
2. USER’ update
The USER, before proceeding to their order, would be useful to be informed in detail about the basic process and the terms of sale of products/services, offered each time for information at the relevant stage-field before making the purchase.
3. Legal Framework for Purchasing Products Online
The online purchase of products through this e-shop is governed by both the “TERMS OF SALE” included in this chapter and all the Terms and Conditions of this website as well as the relevant legislation. The USER acknowledges that before purchasing the product, he/she has read the above terms and accepts their content.
4. Ordering Process
a. In order to proceed to the purchase of course(s), the USER has to follow the following steps:
- Select a section of this website and then the type of course.
- Check out the course(s) the USER is interested in or the service description. In the description the USER will find useful information on the terms of the selected course(s) such as course description, reference code and price.
- Select the course(s), the quantity and add the item(s) to the USER’s basket. Then the USER can choose whether he/she wants to continue shopping or he/she would wish to complete his/her order.
- If the USER wishes to continue shopping, repeat the process. Otherwise, if the USER wants to complete his/her order, he/she can continue by creating an online account or making quick order without registering.
- Select the payment method: Paypal, Credit/Debit Card or Deposit at T-GATE’s designated Bank Account.
- Carefully read the order confirmation.
- Please select (click) the acceptance of the terms and conditions field, which the USER must read and accept before selecting the “payment” field.
b. It goes without saying that before finalizing the order, the USER may cancel in total or alter details of the order (quantity or service type). In any case T-GATE points out that the USER should carefully check the order before selecting the “payment” field.
c. When the USER finally makes an order, he/she will immediately receive an email, confirming the order’s receipt by T-GATE’s side. It is noted that the receipt by the USER’s side does not imply that the order was accepted by T-GATE and that the contract for the sale of the ordered product has been concluded.
d. Following this, the USER will receive a confirmation email that the order was sent and the demand on the purchase has been received and the sales contract is considered concluded.
5. Correct Data Statement by the USER
All data submitted by the USER during the order must be truthful and accurate. To avoid inadvertent errors it is recommended that the USER should crosscheck all data before the order’s submission.
6. Prices
The services cost may vary. T-GATE declares that all prices listed on the website are subject to changes, for which the USER will be appropriately informed.
7. Right of non-acceptance of the order
Besides the fact that T-GATE has made every possible effort so that both the deliverables and the prices of services are accurate, T-GATE reserves the right not to accept an order for goods/services, which inadvertently have incorrect features or price e.g. due to written error or because of technical errors in the operation of this website or for any other reason.
T-GATE reserves the same right in case of an order of very high quantities and the right to communicate with the USER.
Furthermore, T-GATE reserves the right not to accept an order from someone who has not received and paid on delivery for the ordered services without ground repeatedly in the past. In any case T-GATE reserves the right to communicate with the USER in order to ensure the smooth progress of the completion of each order.
8. Payment methods
a. Paypal. The USER purchasing through T-GATE’s online store has the option to pay via PAYPAL.
b. Credit/Debit card. The USER has, also, the option to pay via credit or debit card, using the services of the payment provider JCC [www.jcc.com.cy]. The on-line payment by a credit or debit card is made through secured connection that provides the encryption of the USER’s banking data when transmitted over the network.
SSL (Secure Sockets Layer) protocol is the global standard on Internet for certifying web sites to web users and data encryption among the web users and web servers. An encrypted SSL communication requires all information sent between a customer and server to be encrypted by the dispatch software and decrypted by the receiving software, protecting personal information during transmission. Furthermore, all information sent by SSL protocol is protected by a mechanism that automatically detects is the data have been modified on transmission.
c. Bank Deposit. Kindly transfer/deposit the relevant amount in the account indicated below.
It is crucial that the USER fills in his/her name and the order’s number/code in the bank deposit document:
Bank Name: BANK OF PUBLIC COMPANY LTD.
Account Number: 357015577334
Account IBAN: CY61002001950000357015577334
Account holder: T.G. T-GATE LTD.
Once the USER makes the deposit, he/she will have to send to T-GATE the deposit document via email: info@t-gate.com.
*Orders will be processed as soon as the USER has deposited the total amount corresponding to his/her order in the designated bank account.
9. Order File
T-GATE keeps electronic records of individual orders, to which the USER may have access.
10. Storage- Printing of Terms of Sale
The USER has the ability to store and / or print all terms of sale, for the purpose of securing the transactions.
C2. CANCELLATION TERMS
I. Cancellation of Services by the USER
Cancellation of Live Training more than four (4) weeks prior to start of the course, results in full refund.
Cancellation of Live Training less than four (4) weeks but more than two (2) weeks prior to start of the course, results in 50 % refund of the full course fee.
Cancellation of Live Training less than two (2) weeks prior to start of the course results in no refund.
Cancellation of Recorded courses within 24 hours from order, results in full refund, provided that no material has been downloaded.
Change of Participant Name (for the Live Training): The USER may change name of participant at any time without charge, please ensure to inform us as quickly as possible.
II. Cancellation of Service by T-GATE
T-GATE reserves the right to cancel or change dates (postponement) of a course, in the event of unforeseen illness or accident. In the event of a course changing date, the USER is entitled to cancel participation and receive a full refund.
In particular for the open scheduled Live Virtual Training, T-GATE reserves the right to cancel or postpone an event, in case the minimum required number of registration is not met. In such a case the USER will be notified at least 2 weeks before course delivery date. In such a case the USER is entitled to a full refund.
FORCE MAJEURE: T-GATE shall not be liable for any failure to deliver a course due to events outside the company’s reasonable control, including without limitation acts of earthquake, labor disputes, shortages of supplies, actions of governmental entities, riots, war, fire, epidemics, or delays of common carriers or other circumstances beyond its reasonable control.
COPYRIGHT: Course participants are permitted to use course documentation solely for their own use. The use of the T-GATE documentation is not permitted for the purpose of educating others, not to be copied for the use of a third party without the written consent of T-GATE.
D. OTHER PROVISIONS
Any modification of these terms shall be made and proved only in writing.
These terms of use apply within the limits prescribed by the applicable statutory provisions. Any term contrary to the legislation currently in force ceases to have effect.
It is expressly agreed that any dispute arising from the application of these terms and in particular the terms of sale, if not solved amicably, shall be governed by the Cypriot law and the courts of the Republic of Cyprus.
